Lost Wax Designs Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.lostwaxoz.com (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

    - “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

    - “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.

    - “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

When you subscribe to our mailing list we collect the following personal information from you: name, country, email address, IP address.

For our tax purposes we collect the following data on purchases made: country, IP address, province, postal code, purchase date and purchase price.  This data is stored in an encrypted file.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, but we would not disclose anything that could be used to identify those individuals.

We use email addresses submitted on the mailing list form to send email updates whenever we release a new product or video. Such addresses are not used for any other purpose. You can unsubscribe from the mailing list at any time by clicking the “unsubscribe” link at the bottom of any email.

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above.  For example, we use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy.  You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout.

When you sign up for our mailing list your Personal Information is shared with Send in Blue, a reputable third party, to deliver the email updates you will receive from our site. You can read about their Privacy Policy here: https://www.sendinblue.com/legal/privacypolicy/

Please note that purchases or attempted purchases are processed through a third party site such as Gumroad or DPD.  You can read more about how they use your Personal Information here:

https://gumroad.com/privacy

https://getdpd.com/legal/privacy-policy/

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you enter your Personal Information on the Site, we will maintain your Personal Information for our records unless and until you ask us to delete this information.

MINORS

Persons under the age of 16 require parental consent before signing up for our mailing list.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. Lost Wax encourages visitors to frequently check this page for any changes to its privacy policy.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at: 

  lostwaxoz@gmail.com 

Our mailing address is:

  Lost Wax Designs, Box 757, Niverville, MB, R0A1E0, Canada

 

Disclosure

Some of the external links on the Site are affiliate links. If a visitor clicks a link and makes a purchase, Lost Wax may receive a commission.